Piedmont Metro Heating & Air

8305 Fayetteville Rd, Durham, NC 27713, USA

About Piedmont Metro Heating & Air

4.4 / 5

from reviews

    Piedmont Metro provides residential and commercial Air Conditioning and Heating repairs throughout the greater Durham, Cary, Morrisville, Raleigh, Apex, Wake Forest NC area. They are also are licensed Plumbing and Electrical Contractors -- and can also provide Mold testing, remediation, and removal services as well. Visit their website or call for the latest specials.

    Jennifer Rasmussen
    -
    November 04, 2021

    Piedmont Metro is the absolute best. They’ve answered frantic calls, come out immediately and have excellent pricing while being kind, thorough and patient. We’ve had an a/c unit die at the peak of summer, which they kindly got limping along until the unit we needed was delivered, and just today they answered the phone before 8a and arrived before 10a to replace the downstairs furnace. Again, keeping it affordable even with the huge inflation of costs they are incurring. Everything is left neat and debris cleaned and they’re nice to my dogs. You couldn’t ask more of a company, or the individuals working for them.

    Nitty Frank
    -
    October 13, 2020

    Great these guys do VERY GOOD WORK !

    Ashley Arya
    -
    May 25, 2021

    My house temperature had not been getting below 82 degrees for a few days. I called Piedmont Metro last night and they were at my house after lunch today. They made no disparaging comments about my 1970’s unit (as many other companies have) and did not try to sell me a new unit (as other companies have). They quickly diagnosed the problem, got the part, and fixed it. Two hours later, my family is enjoying a cool house. The service was professional, fast, clean, and kind. They are even dog-friendly! I will continue to use Piedmont Metro for all of my heating and air conditioning needs and I recommend that you do, too.

    Shawn Cockerham
    -
    December 03, 2021

    Piedmont (Morgan Truelove) sold me an annual service plan for $200 per year in February 2021. I have called their office in excess of 5+ times now about scheduling my maintenance service since this past spring and no one has responded. They were suppose to come out once in the spring and once in the fall. This seems to be a common theme in their reviews so, buyer beware! I am now at the point of filing a fraudulent charge on my credit card since the service has yet to be performed for my business. I would strongly advise going elsewhere for services from this company. Edit 12/2: This is a State Farm office, not Allstate, and my agreement with your company started in 2020. My first service was to start in the spring of 2021. I called 3 times and your receptionist was embarrassed because no one had returned my call. No one called me back until I posted this complaint. I have text messages to prove it so don’t try to spin this. This office is in transition, which I explained to you, but did not change the terms of the agreement. I still maintain the lease and and my contact number is still the same. Shame on you for your lack of accountability.

    Matt Foss
    -
    September 07, 2021

    This company installed a new AC and heating system for me last year that was supposed to include a 1-year maintenance plan. They did not show up for the scheduled maintenance visit, did not give an explanation why, and have not responded to my calls. I have been told on 3 separate occasions over the past 3 weeks that a manager will call me back; no one calls. I am upset that they breached their contract by not performing the included scheduled maintenance, but thankfully they have plenty of competitors in the area so that I can at least get it done by someone competent.

    Piedmont Metro Heating & Air

    Our Address

    8305 Fayetteville Rd, Durham, NC 27713, USA

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