Piedmont Metro Heating & Air

8305 Fayetteville Rd, Durham, NC 27713, USA

About Piedmont Metro Heating & Air

4.4 / 5

from reviews

Piedmont Metro provides residential and commercial Air Conditioning and Heating repairs throughout the greater Durham, Cary, Morrisville, Raleigh, Apex, Wake Forest NC area. They are also are licensed Plumbing and Electrical Contractors -- and can also provide Mold testing, remediation, and removal services as well. Visit their website or call for the latest specials.

Andrew Wilson
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August 15, 2020

Our AC went out, I contacted a big brand name company to come out and take a look. The tech was good and did explain the issue to me but his quote to repair was so much.. then we got to talking about how much to replace the unit. This is where big companies just get out of control.. he had to call his dispatch and then they had to get a sales person over to go over their sales pitch regarding a new unit.. This process took so long and then finally got the insane Quote from them the next day... So after all this I was recommended by a family friend to contact Piedmont Metro, I talked to Robert and he got me in touch with Jason and he was very professional and very knowledgeable about our system, they gave me a quote on the repair which was way lower and also gave me a quote THAT DAY on a new system. We decided to go with new system which was way less than what the big brand name company quoted for . Next day they came out and installed the new system. They got us up and running and even the next day they came to double checked the system to make sure everything was working properly. I will be using Piedmont Metro for now on as there team was great. Thx!!

Charlotte Davidson
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June 12, 2020

Excellent attention to detail. Fair pricing for a quality system. The entire experience went smoothly for me. It is rare to find an honest , professional, and capable service company. Everyone on their team was extremely caring and thorough. They work and clean up as if they were at their own homes. Money well spent and I would use them again for any system in their scope of work.

Aidan Peters
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September 03, 2020

Piedmont Metro was absolutely amazing! We had run into multiple issues while re-doing our siding, including a broken HVAC unit. The gentleman who initially came out was professional, honest and knowledgeable. We decided to fully replace rather than repair thanks to his suggestions (without pressure too). They came the next week and put the system in quickly, stayed to make sure it was fixed and went above and beyond on aiding with other issues they found under the house. MANY thank Piedmont, we will be using you in the future!

Christopher Sponaugle _ Staff - GreenLevelHS
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November 04, 2020

Matt Fisher was the technician that repaired my HVAC system. He arrived within 2 hours of my initial call, and quickly diagnosed the problem. He was able to get the unit running, and waited for 30 minutes so that our house could warm up before he took the part he needed to replace. He returned first thing in the morning with the new part and had my HVAC fully repaired that morning. Excellent service!

Spencer Childress
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September 24, 2020

Piedmont Metro installed a Goodman heat pump for us last year after our AC pooped out in the dog days of summer. AC worked perfectly through the end of the warm weather. A few months later winter rolls around and the heat doesn't work. Piedmont came out and manually switched the system to heat, citing a faulty (preexisting) thermostat. I bought and installed a new smart thermostat. A few months later, come March or April, we needed AC again. Turned on the AC, AC didn't work, so Piedmont came out again and manually switched the system back over to cooling. Said the thermostat's the problem. So I went out and bought a second brand new thermostat and installed it. No dice. Now it's September and it's getting cold again and our heat doesn't turn on. Had a different company come out (Green Horizon) and they figured out that the orange wire that controls the reversing valve had a short somewhere. After diagnosing the problem Piedmont couldn't diagnose Green Horizon suggested using one of the other unused wires instead of the orange wire. Worked like a charm. Piedmont's responsive, friendly, but ultimately incompetent, at least in our situation.

Piedmont Metro Heating & Air

Our Address

8305 Fayetteville Rd, Durham, NC 27713, USA

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