We had a great experience with JKEY. Salvatore Bonilla is our service representative and is THE reason we chose to go with this company. He is professional courteous responsive responsible. Everything that you want as a representative of the company you are working with. We cannot say enough nice positive things about Sal or the employees of JKEY and their workmanship. Thank you so much!!
First rate service from start to finish. Worked with Matthew Reep (great job Matthew!) and cannot thank or praise him enough. He walked us through the whole process (including dealing with our homeowners insurance and solar panel company) and made the whole thing easy peasy. Our new roof looks beautiful! I would definitely recommend J Key Roofing and especially, Matthew Reep who took great care of us.
Can’t recommend these folks enough. They helped us navigate the insurance process very well. Reasonably priced and thorough! Just a few more details in case you’re the type of customer who reads these sorts of things. This was one of the more professional and thorough contractors we have ever dealt with. They were very responsive. Their crew showed up on time and got done on time. They even cleaned up very well…place looks better than when they arrived. In addition they gave us very reasonable quotes for other contractors who do gutter and tree trimming work…extremely helpful. Go with these folks!
J Key Roofing LLC has been a pleasure to work with. Spencer Cape was incredibly prompt with getting everything scheduled, walking us through the whole process, and just a genuinely pleasant guy to work with. There was no point we didn’t know exactly what was going on and what to expect. When the roofing crew showed up they were incredibly efficient. They literally stripped, repaired, and re-shingled our (somewhat large) roof in one day. They kept working non stop, even though the weather was chilly and gray. And they left ZERO mess behind. My yard was actually cleaner when they left than it was when they arrived. Everyone we interacted with was polite and professional. I can, without hesitation, absolutely recommend J Key Roofing to anyone looking for reliable roofing.
My complaints and concerns were ignored, kicked down the road, dismissed and finally followed up with empty promises of the final repairs. I have not left a review because I wanted to handle this without things getting out of hand. Our roof was finished in December. We are still waiting for the final builder’s gap to be taken care of. (There were many. ) Do not hire this company.