About Golden Boy Tree Service
Our Address
1230 Turtle Rock Way, High Point, NC 27265, USA
How the top growing family-owned businesses are able to compete against national companies, just by giving Google (and potential customers) what they want … a steady stream of great reviews.
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Unfortunately, my experience with your team has been disappointing, and I feel compelled to give the lowest rating possible based on the following issues. First, your team arrived late for the scheduled job, which set an unprofessional tone from the start. Despite this, I trusted that you would follow through and complete the work as agreed. However, Jovan and his team failed to finish the entire job, leaving a large tree trunk behind. Jovan assured me he would return the following day to complete the work, but it has now been almost a year, and that promise has still not been honored. Despite multiple follow-ups via text to both Jovan and Dennis, the trunk remains. After the initial work, Jovan insisted on full payment, claiming that most of the job was done, and I, unfortunately, complied. I realize now that I should not have trusted your team, as I am left with an incomplete service and an unfulfilled promise. This lack of professionalism and failure to deliver has been a frustrating experience. I would appreciate an immediate resolution to this matter, though I am deeply disappointed in Golden Boy Tree Service. I strongly urge others to reconsider before trusting this service.
Golden Boy Tree service did a massive 125’ oak tree in my back yard. It was a tough job and they had a major issue right at the very end of the job which resulted in a portion of the patio getting damaged. This is when Jovan and Dennis stepped up and made it right. They have earned a solid 4 Star rating. Where it could have been a 5 Star is in better communication and a faster response time to the remedy. I will say this, they never STOPPED responding and the job came out very well. Please see the final pictures. Great finish to a tough project
Golden Boy Tree Service is an absolute disaster from start to finish. I can’t believe this place is still in business with the way they operate. First off, their communication is beyond pathetic—they either don’t pick up the phone or, when they do, you’re greeted with the most unprofessional attitude imaginable. I’m not even sure how these people have jobs. When they finally did show up, late of course, they were completely clueless about the job. It was like watching a circus act—tools everywhere, guys standing around scratching their heads, and one dude who looked like he had never touched a tree in his life. These are supposed to be professionals? I could’ve hired a group of random people off the street to do a better job. Let’s talk about the mess they left behind. You’d think after tearing up my yard, they’d at least clean up a little, right? Nope. They left debris scattered all over, deep ruts in the ground, and somehow managed to hit my fence, causing damage they, of course, took zero responsibility for. Not even an apology, just a “not our problem” attitude. I swear, if you hire these jokers, you’re better off lighting your money on fire—it would be less stressful and less damaging to your property. Save yourself the headache and avoid Golden Boy Tree Service like the plague. Incompetence, laziness, and sheer disrespect for customers should be their company motto. If I could give negative stars, I would.
Jovan and his team came out to our house and did an amazing job in removing 5 large trees from our yard. I highly recommend them for anyone looking into tree removal, stump grinding and anything else they offer. We had several dead trees that were a cause for concern and their team quickly addressed this issue for us. They worked non-stop until the job was done, and they were able to complete the removal of all 5 trees in less than a day and a half. They also were great in cleaning up afterwards and taking away all of the lumber. Golden Boys is extremely efficient, professional and they are responsive to all communication. Everyone we met on their team was great to talk to and on the ball. Dennis was also a great contact with their service, as he provided the initial evaluation and estimate. 5 stars and I will use their service again.
We had a great experience with golden boys tree service. They had a great response time and helped walk us through the best plan of action. They did an excellent job taking care of anything they needed to move and cleaned up behind them every step of the way.