About Covenant Roofing and Construction
Our Address
3200 Gresham Lake Rd #113, Raleigh, NC 27615, USA
How the top growing family-owned businesses are able to compete against national companies, just by giving Google (and potential customers) what they want … a steady stream of great reviews.
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Covenant Roofing is a wonderful business to work with. Their team is highly professional, highly skilled, and extremely hard working! Chip Hicks, my sales person, went OUT OF HIS WAY to make sure everything went smoothly, from ensuring that we had what we needed for the insurance company, to overseeing the job all the way to the end. He kept me continually updated and partnered with the crew to ensure that all was done not only in an expedient manner, but to the utmost quality. I would highly recommend them!
Can't talk down quality when it's delivered immaculately! From the service over the phone to installers and techs coming out to make sure everything is working well and running smoothly, this team exceeded all my expectations with going solar. We've had crazy winds, rains and storms, not a leak, creak or drop in performance from these panels. Cloudy days don't seem to bother them either, they are outputting what Covenant said they would and I'm so happy we made the choice with Covenant as our solar provider. I highly recommend them over the competition, I viewed a few other options before choosing Covenant and what won me over is that they take care of everything in house, the are a roofing company so they know what they are doing and them being local means they can provide assistance asap if ever the need. The process does take a bit but once all is settled with your energy company and days are safe for roofers to be up on your house this team completed the work safely, professionally and timely. Looking forward to Sun Energy and easing the load on our grid for years to come!
We had our roof damaged in a hail storm a little over a year ago. We knew that we likely had some damage but really didn't know how to go about finding a contractor. While I was ill in January, our consultant, Noah Belavilas, showed up at our door and I really wasn't in a position to chat. However, he was persistent and came back several times and offered to do a roof inspection free of charge. Upon doing so, he showed us video of the damage and explained how he could tell that things needed to be replaced. He also walked myself and my husband through the process of placing a claim with the insurance company, getting the adjuster out to the house, getting the check from the insurance, ordering our product, and even after install he checked in with us to make sure that everything was clean to our satisfaction. He even suggested some upgrades that would help us with the life of the roof that were not covered by insurance but was never pushy or demanding. The workers from the company were extremely efficient. They were here when they said they would be and got our roof torn off and put back on in one day. There were other items that needed to be repaired as well (gutters and screens) and there was never any discussion of final payment until everything was done. We couldn't be happier with the service and product that we received from Covenant and would highly recommend them for your roofing needs. They have done several houses in our neighborhood and I have not heard a complaint about any of the jobs that they have done. It is so refreshing to find such a quality company with such nice people!!
Matt Sears provided A+ service as the project manager for the replacement of our roof that was in desperate need of repair as soon as we closed on the house. He had everything lined up to go the Monday after we closed on Friday. The two layers of shingles were removed, cleaned up and loaded to haul away, an old unused furnace chimney that had been leaking badly down into the center of the house was removed and the new architectural Shingles, ridge vents, and all new flashing for the main fireplace chimney were finished before 4:00 pm on that Monday. Covenant also installed a chimney cap in a metal color that complemented the shingle roof. I recommend getting a quote. Matt was professional, responsive, and made sure things were done as we had agreed. I did not expect a roofing experience to be this outstanding. He earned my respect just as he stated he intended to do at the beginning of the process.
Covenant installed our roof July 2021 and they did an excellent job. Unfortunately this past October we had a section of shingles dislodge under a bedroom window and the team quickly addressed it. On May 2nd we have had another section of shingles dislodge over our garage. We are having a hard time getting the warranty group leader David to respond and have had 2 no show repair appointments. Not sure what has changed within the company but it is disappointing. Update May 22: Friday evening we were contacted by Shannon Powell who wanted to ensure we were taken care of. Monday morning he called to confirm his arrival between 11 and 12. By 12:15 his technician had replaced the loose shingle and checked the rest of the front horizon. Shannon made good on his word and reaffirmed the accountability we had previously experienced with Covenant Roofing. Thank you Shannon!