About Bobby’s Tree Service, Inc
Our Address
6540 Holder Rd, Clemmons, NC 27012, USA
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This crew was truly amazing. From the initial contact through completion, this was a very pleasant experience, and I'd HIGHLY recommend them. They were very responsive, very competitive in pricing, and did great quality work. Initial Contact: I was able to contact them to setup a survey and estimate on-site within a few days. Tony was great and very informative and was able to estimate a price directly on-site. He was very upfront about the longer lead times as a result of a backlog of work, but assured me they could complete the work. Both of my trees were directly behind my back property fence on a steep decline, which was behind a fence with only a 3-4ft gate opening. I had some worry that being too close to the fence might be an issue, but he reassured me it was not. Contracting the work: All I had to do was sign and send the estimate document over to commit. The document was very clear in explaining any cancellation terms and expectations. They provided proof of insurance upon my request as well. Scheduling: They contacted me the day before to let me know they could come out the very next day. Once I confirmed, they were on-site the next day around 8:30am as estimated in the call. On-site work: The equipment they brought was quite large, but was able to collapse to fit in my fence door. Unfortunately, my fence door has a lip that made it just a tad bit to small, but the tree crew was able to remove the fence door to allow enough room to get through. My lawn was quite wet, and I had aerated the weekend before their arrival, so the equipment did make some tracks, and picked up grass, but they had someone already at work to re-fluff, rake, and repair as much as possible. This was definitely above and beyond in my opinion. Tony was also transparent about this during the estimate, but let's face it, a damaged yard is much better than a broken roof, right? They made quick work of the trees once the equipment was in place. They were able to cut down the tree in pieces from the top down and dropped it over the hill (which was in our agreement as I did not need any clean-up due to the nature of my back property). Other than very faint signs of track in the yard, the top of my crab apple tree, and the two missing trees, you'd never know they were there. They did a really great job cleaning up their mess, repairing all that they could from the tracks of the equipment, and reinstalling the fence door. Overall, A+. I can definitely sleep more soundly knowing that giant Pine Tree (which was leaning towards my home) is not coming down during a minor windstorm. Thanks again Tony and crew!
I had a very tall tree in my yard partially fall towards the road and needed to remove it asap before it was a major danger to passing cars. I called Bobby's Tree Service and they got back to me immediately and were out to my house that day to provide an estimate. Given the nature and location of the tree, they were able to come to my house for removal the day after I signed off on the quote. Their team was efficient and did a great job, leaving virtually no trace behind. Just what I needed. I would use them again without hesitation.
Have used these guys for years and have always been really happy with their work. This week we had a down tree (leaning type, stuck in other trees) and I called Tony. He was out in less than an hour and seemed to think it was dangerous enough that he would get a crew out that day to deal with it. Crew came by and three hours later, no more tree concerns! Cannot truly express my gratitude, so I'll make do with this review. Super company and outstanding work - highly recommended.
Tony was through with his explanation of what to expect as a result. All technicians were kind and listened well. Cody the manager was personable and kept me informed through the process. I highly recommend this company. Great clean up for a huge project. Very professional team.
These guys work fast and clean! Cleared some dead trees and brush from our yard. Minimalist on cutting back only what needed to be done for living trees. Worth the wait. They’re so busy because they’re so good.