How the top growing family-owned businesses are able to compete against national companies, just by giving Google (and potential customers) what they want … a steady stream of great reviews.
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Employees I encounter were very pleasant. Listen to my needs. Not my wants. They always seem to have the bottom line in mind because they know how expensive things are nowadays and it did the best for the customers they can do because some service is outstanding performance outstanding. Totally recommend them. I'm letting them pull my teeth so and I've had very bad experiences with the dentist and they were concerned about me. Great dentist. Highly recommend them
I’ve had a new-patient appointment scheduled for a week, with an email confirmation, reminder texts etc. I received an after-hours voicemail letting me know the online system (including new patient intake forms and all) were not a “real appointment” and to call back when they open the next day at a time after when my appointment was scheduled to happen. I called back immediately and the office was closed. It’s worth noting that their own email confirmations state a $50 fee would be charged for cancellations less than 24 hours ahead of the appointment!
Rochelle is an excellent appointment scheduling specialist. She goes out of her way to accommodate us for every appointment we make. Rochelle, thank you for being such a wonderful person and a blessing. Riccobene Associates is blessed to have you as an employee. Thank you again!
Rochelle at the front desk - such a lovely lady! Outstanding patient service!! And Jennifer, Dr. Aileru’s assistant, what can I say? She’s the best of the best. I’ve never been treated with more kindness, compassion, and care than she demonstrated to me. I hope she never leaves this practice!
Thank you to Riccobene Associates in Winston Salem,you have went above and beyond from Rochelle, on the phone with such care and love she went to great length to get my husband dental clearance papers to his dentist, then an appointment so he could get on the liver transplant list. To Dr.Byrd and his staff working my husband in and showing such kindness, calming us in the mist of our storm. We will always be thankful and grateful. Mitchell and Sherry Fulp