Plumber serving multiple locations in the Winston-Salem, NC area offering various services:
Emergency | Tankless Water Heater Repair | Septic Tank | Sewer Repair
Cassie and Caleb came out today and helped me unclog the drain running into my septic tank. They were so friendly and professional. They also taught me a lot about our septic. I had only recently purchased the house and I wasn’t quite sure what we were dealing with. With the excellent service and reasonable pricing, Transou’s will by my go-to from now on. The person who helped me schedule the appointment was also great (I believe it was Erica?). What a great team!
Fast and Inexpensive. Great staff and good work. The lady who scheduled my appointment (forgot her name) was very polite and helped set an same day appointment. Dallas inspected our water heater and replaced the shut off valve quickly and professionally. Definitely recommend everyone work with Transou
I’m embarrassed by how long it’s taken me to write this review, but Cassie and Caleb were absolutely wonderful! Timely, communicative, professional, personable, diligent, the list goes on. We went through another local septic service to fix an issue with our tank earlier this year and unfortunately some things were missed so we decided to consult Transou for a second opinion. I knew we were in good hands when I witnessed Caleb put half of his body underground to look at an issue with our pump! They not only fixed our issue but also educated us on some things we could do to ensure this issue would be less likely to happen again. Although we hope this doesn’t happen again, if we ever need septic assistance we’re definitely contacting Transou.
Transou Plumbing is the best!! The scheduler (I can’t recall her name) was so responsive and helpful. The manager, Josh, was great. The tech, Joshua, was outstanding. He was extremely knowledgeable, thorough, and took care of my plumbing issues in an efficient and cost effective way. He was very courteous and respectful of my home. 10/10.
Caleb and Cassie were great. They showed up on time. They were very professional and very respectful to me and the property. They took extra steps to make sure I was happy with the job they had performed. They were very knowledgeable with what I need to do to prevent further problems. Keep up the good work Caleb and Cassie