Tim and his crew provided excellent work and service. You immediately get the sense that Tim will provide you his honest best work based on a lifetime of experience, price it fairly, and guarantee the work. He delivered on all counts, and even addressed a loud drip in the gutters outside our bedroom window (which was simply the gutters functioning as advertised, but was loud nonetheless). They made this adjustment at no cost. Highly recommended.
Tim and his crew replaced undersized gutters and damaged gutter guards for my entire home, and repaired & sealed the underlying fascia. Throughout the estimate, scheduling, and execution process Tim and Susan were responsive, efficient, and professional. The work was high quality at a fair price. I would definitely recommend Rain-Go and will include them in my go-to vendors for future home improvement needs.
There is so much that we could say! Tim, Susan, and their team are friendly, professional, and keep you informed every step of the way. Tim came to our home to provide an estimate but gave us much more. He took his time, showed us samples, answered all questions -and came exactly when he said he would. We were a bit nervous about the availability of the shingles we selected due to nationwide shortages, however, Susan was dialed in to the availability every step of the way and actually was able to source them much sooner than expected! The crew arrived on time to install, were organized and professional, cleaned up all debris, and were courteous to our family while at our home. Highly recommend!
I found out about Rain-Go shortly after I first moved to North Carolina in 2007. I was searching online for a company to install new gutters on a home I owned at the time in Wake Forest, and saw several rave reviews online. I called and asked for an estimate. Tim met me at the house, gave me a great price, and I hired him. Great job! Fast forward to 2014, I was having my house exterior in Raleigh painted a couple of weeks ago and wanted to install new, larger gutters. I didn't even get any other estimates, as I knew I would be hiring Tim again. I asked him to quote some minor roof repairs as well. The work was completed yesterday, and they did a wonderful job! My husband is pretty hard to please, and after seeing their work, he told me we will definitely be calling Tim again when we need to replace the roof. I would not hesitate to recommend this company.
RainGo is an amazing company to work with. We contacted Tim when pricing gutters for our home but then reviewing his website I realized he also did decks and exterior work. He was straightforward and I was happy that they only used full time employees for their jobs. We had Tim install our gutters and then replace an exterior door. Steve, his crew manager, was efficient and always willing to listen to my requests. Tim visited at the end of each job to make sure we were pleased and we were. After being impressed with the process we again hired RainGo to demolish our old deck, build a new one and then install a sliding glass door (removing windows in the process) to access the new deck. Tim and Susan handled the permitting, our deck was scheduled and finished in a few days. The permitting process took several weeks but that was in the hands of Wake County, not Tim. After our door arrived, it was installed and then drywalled to perfection. Steve even hung up my broken crawlspace door and added matching siding to it without us asking just as a bonus. I'm so pleased with the work that was done. I'm happy to know that our projects add to our home's value and more importantly to our family's enjoyment.