About Personal Touch Dentistry
Our Address
4622 Country Club Rd STE 240, Winston-Salem, NC 27104, USA
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Do not go here. The Groupon is a scam to draw you in so they can convince you to pay full price and not do there services. They called police on me bc they said I was sending inappropriate texts. I never sent bad texts I was angry because the lady Shawn cancelled my appointment 20 times and I called off work. After 20th time of cancelling I told her no I'm gonna be at my appt and she called cops, I have texts to prove all this. Read the reviews it's true I even read a review saying that doctor Logan is inappropriate with women like calling them babe
Years ago I would have given this dentist office 5 stars. Today I cannot. When I was out of work I had no insurance so I brought their plan. When I got insurance I went back to that but the office never fixed what needed to be changed so that my insurance would pay. After a year on my insurance I ended up with a huge balance. I stop going long enough to pay off my credit card that I had to put the balance on. I called and made an appointment and less than 24 hours before the appointment I was told that they set it up incorrectly and they would have to call and reschedule. That was 3 weeks ago! I called two days ago and was told someone would call me back. Today I called again and demanded that I be told what the issue was. Well finally a call back that they were discharging from the practice and the reason was due to the last time I called I hung up the phone!!! Seriously, you messed up and made me have to pay hundreds of dollars that could have been avoided and because I wasn't happy with you changing my appointment less than 24 hours before I was due to come in you dismissed me. This office has gone down so bad in the last few years. No consistency, no follow up and lies. You would do better at a vet clinic. Thank you Dr. Logan and Rosemary for such great care after all the money and years I have spent at this office! What have been great is that you would have sent the letter 3 weeks ago instead of lying to me. This is real professional. Oh and please don't speak your mind because they don't like that either.
Dr. Logan is the best. Everyone in the office is very friendly and takes time to explain all dental treatment and insurance coverage.
Somebody has been planting reviews... I went here and actually did have an enjoyable experience. As enjoyable as the dentist can be.