I called Olde Raleigh Roofing needing gutter repair. The area that needed the repairs was on the second story and was way too high to consider doing it myself. I called to schedule an appointment and was told that they could come out in a few hours. I wasn’t at all sure that they would take a small job like this. So, I was very surprised at the responsiveness. The quality of work was outstanding and the repairman was very thorough. I would definitely recommend Olde Raleigh Roofing for any services they offer.
I investigated roofing companies on the internet before calling, reading reviews for each. The people who only needed repairs rated Olde Raleigh highly, and I wanted to avoid the hard sell on a new roof. Olde Raleigh has good stats in the BBB listing, and the complaints against them in Google reviews and the BBB seemed to have gotten resolved to the customer’s satisfaction. They were head and shoulders above the rest in the reviews and comments I found. There are some companies that seem to run repairs as an accidental sometimes thing. Olde Raleigh seems committed to doing a good job on what the customer needs. I like that.
Daniel Terry and Olde Raleigh Roofing put a new roof on our home over 6 years ago and they have given the same excellent customer service and high quality of work from day one to this past week when they repaired some minor leaks due to the recent harsh weather. I contacted him and they were there the next day and this is for a small repair. We highly recommend him and his roofers. He also shared with me that my warranty is still active and when to renew. Great guy and great company.
Olde Raleigh responded to a roof leak at my home on the same day of request. Roof was inspected and repair options were summarized in a way that was clear and concise. The owner never made an attempt to upcharge me, he only focussed on fixing my problem and prolonging the life of my roof. I would recommend this company to others who needed similar service.
Olde Raleigh Roofing has the best customer service of any contractor I have ever dealt with. We had a small leak in our roof appear Saturday. Monday I called two very large local roofing providers. One took two days to return my call and the other neglected to tell me that they only repair roofs they installed until 45 minuets later when the service tech called. I was beginning to think there was no good roofers in the Triangle. After this I called Olde Raleigh and Daniel answered right away. He had a service tech to my house in three hours of my call. Daniel gave me a very fair price for the work and our roof is being fixed as I type this! I would recommend Olde Raleigh to anyone needing roof work. If you want prompt and courteous service with a great price DO NOT call anyone but Olde Raleigh Roofing.