Norato Roofing is the most reliable, punctual, and professional contracting company I've encountered in quite a while. I called, Mr. Elias responded to call. He came out, inspected my parents roof, provided the estimate exactly when he said he would, ordered the roofing materials and replaced the roof. He is kind, personable, professional, and a man of integrity. They also did the same for my roof this week. When I returned home, there was no evidence that they were even there outside of the impeccable job that was done on our roof. A thousand thank you's to Norato Roofing and Mr. Elias.
I called Norato Roofing to check my roof as I had some water damage in a ceiling. That same day, Jose, the owner, returned my call and came to see the damage to my ceiling. He said he knew exactly what the problem was and would come out the next day to fix the roof. The next day, Jose repaired the roof, took photos to show me the problems and repaired some sections that were not causing a problem but ultimately would in the future for the same quoted price. He was exactly right when he said he knew where the problem was. The repairs were done correctly and promptly. Thanks Jose for a job well done, and then some.
Since moving to Wilmington, I've not had the best experiences with contractors/ repair people from the simplest to more involved projects involving my new home which is over 100 years old! Hard to establish trust when you get estimates from one extreme to the other for the same work. I have to say that David from Narado Roofing has been nothing short of exceptional. He followed up after the estimate (the other 3 did not). He took his time and understood what I needed and explained in detail everything that needed to be done in order to achieve that. He and his crew came on time when they said they would. He went over and beyond what was expected because of the poor condition of my roof and corrected these issues to ensure a complete professional warranted job.He is honest and fair and takes great pride in his work. For me, that says everything. The job was completed in a few days and he checked everything that was done afterwards. He's a good person and I highly recommend this company!
Repaired cupola after weather vane blew off during a a storm. They were prompt, on time very professional and a fair price.
They replaced the roof on our house we were moving into as well as some damaged wood. They were able to meet us at our existing home and new home to get everything sorted out. They completed everything in a day and cleaned up when they were done. Great communication and kind people. They called later to make sure there were no issues and to make sure we were satisfied with our new roof.