About Friendly Dental Group of Winston-Salem
Our Address
3768 Creekshire Ct, Winston-Salem, NC 27103, USA
How the top growing family-owned businesses are able to compete against national companies, just by giving Google (and potential customers) what they want … a steady stream of great reviews.
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This "friendly" operation scammed me out of over $1,000 in October of 2023. I have patiently waited for over a year for their "home office" to refund me the difference between the amount I was required to pay before service was provided, and the actual amount they were also paid by my insurance company. So, not only did they take me for a ride, they also broke the law by double-billing both me and the insurance company. After multiple phone calls and face-to-face visits with the "office manager," I have received no reimbursement. I believe that I have waited long enough to post this review. Beware: do not pay them based on their word until you have gotten, in writing, what your insurance coverage will be.
I've been going here for 5+ years now, every experience I have had was an amazing one! Heide was fantastic and very knowledgeable in her profession. AMAZING hygienist!! They always make me feel so welcome and at home, I'm never nervous to come here. Dr. Khan was AMAZING! Again, very knowledgeable in her profession. She made sure I knew what was going on, what was going where, and anytime there was a chance I would feel discomfort she let me know before starting. They always made sure to show me my X-rays and explain them so that was also a 10 out of 10 !! 10⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
I needed some clarification about their service. I called up last week and I spoke to Shendell over the phone. She was very friendly and polite. She helped me understand what their services are and how to go about booking an appointment in the future. Props to her for her great communication skills! Will definitely be booking an appointment because of her!
Every time I go to this dentist it has been a wonderful experience. Whenever I have treatment Shendell explains it to me in a very detailed way where I know what to expected in my next visit. She always answers all of my questions very thoroughly. The office Manager Maritza does a great job with her employees they are very well trained. She makes sure the office is running smoothly at all times. They always make sure I’m well taken care of.
Very pleasant and caring staff, easy to make appointments. I have horrible anxiety so going to the dentist is my least favorite place to be, but they try make it an enjoyable experience. I highly recommend this office