DentalWorks Winston Salem
3210 Silas Creek Pkwy #4, Winston-Salem, NC 27103, USAAbout DentalWorks Winston Salem
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3210 Silas Creek Pkwy #4, Winston-Salem, NC 27103, USA
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Dr Mooring has a very soothing demeanor and really makes you feel comfortable. Everyone at the office is very nice. Going to the dentist sucks but if you have a good team taking care of you it makes 100% of a difference! Glad I found Dental Works!
About a month ago I called to make a appointment to get sealants on my front upper teeth. I grind them clinch them at night. So the lady on the phone had me believe that is what I was having done today July 6, 2022. The Dental Hygienist calls me back and says "Your here for X-rays and a cleaning." I sad no! I'm here to have sealants put on my front teeth. "She said we don't do that here." So she process to get her boss. I asked if the did sealants? Her boss said, "yes!" That's all I wanted to know. I was fine getting X rays and getting sealants another day. So the dentist came in and looked at my x rays of my teeth and this is what he said, "He said you have a cavity there, there, and there, you have a mouth full of cavities all your worried about are sealants! My silver feelings in my teeth mind you have been there since I was 14 years old! I'm 53 now! So they are old and wore out. Then they tell me I didn't have to pay for my visit today as if I couldn't pay for it. Today is the 18th of July. I seen another dentist. They put a white filling on the tooth. Had no trouble at all. They were kind and and understood. Tomorrow I go back for X-rays and a cleaning.
I have anxiety when it comes to dentist. Everyone in the office that I came in contact with were the nicest and realist people I've ever encountered in the medical field. Dr Mooring was phenomenal extracting a tooth that I felt sure was gonna have to be cut out where it had broken. As much as I've disliked dental visits my ENTIRE life, after this visit, I'll be happy to go back and get my other work done. Thank you so very much Dr Mooring and the Dentalworks staff for making a stressful experience for me not so much. You have gotten a patient for life!
This is the best dentist ever. It’s a nice family environment with fish in every room. They can’t do enough for you and will do what ever it takes to make u feel comfy. I send everyone I know here.
tl;dr of this review: i always have a minor reaction to novocaine that was ignored despite informing the dentist, and was eventually completely barred from being seen or worked on because it was seen as severe anxiety (was not this). point blank: i do not recommend this place if you have anxiety around dentists. at first, it seemed nice- if you're worried about the dentists ability, i found he was very capable and i have no complaints there, he did great work and i wont lower my score anymore because of this. but the bedside manner of the nurses made me incredibly nervous and overall they had a tendency to be oddly rude towards me- i was treated it like it was my fault for not being sure what the best course of action for a tooth when i hadn't spoken to the dentist about any options i had. my main complaint is this: i have a reaction to the epinephrine in novocaine, and it causes me to tremble uncontrollably for about 5 minutes after it's administered. i informed them of this when calling in the appointment, when filling out my forms, when speaking with the nurse, and right before it was injected. they thought i was trembling from fear, despite me telling them as it started what it was. they now refuse to see me, and they wont even take me into the waiting room, as apparently i need to be under sedation and they do not offer that. i called in an emergency appointment later because of severe tooth pain, and they took the appointment, then turned me away at the door because i was "not their patient anymore" and they wouldnt see me because of my anxiety being too bad for the dentist to work with. i wouldnt recommend, but if you need a place to go that has decent appointments and work in a pinch, they will suffice.