Haven’t been to the dentist in far longer than I should admit, but they were so kind and helpful. Super upfront with all information (including pricing) and got me set up on a treatment plan. I felt no judgment and a lot of anxiety typically associated with the dentist was taken away.
The owner and customer service experience here was awful. On my appointment date i waited 30 minutes because all of their front desk receptionist had quit, so finally I was greeted by a dental hygienist who was trying to do both jobs. They attempted to charge me $50 for missing my next appointment considering it a No Call/ No Show although I made many phone calls and even left a voicemail 24 hours stating why I needed to reschedule. I was very disappointed with the staff and how unprofessional they were over the phone so I made a complaint to their home office. After making the complaint the doctor said he no longer feels comfortable working with me because of my “dental anxiety” so they refunded me only for the work they had not done, but he was just upset that I had made a complaint. I would never recommend going into that establishment.
I loved my experience at Dental Works! I was able to get in the same week and had my exam, x-rays and cleaning done the same day. I am normally nervous at the dentists office, but I was completely relaxed and this was due to the staff there. Everyone was friendly and explained what they were going to do next with each procedure. I already have my next appointment set with them.
I went in and the staff were super friendly! I felt very comfortable with the dentist. He explained everything to me in detail! It’s not easy finding a new dentist but I think I found mine!
Great experience. They have great,happy and caring staff that make you feel very comfortable. Rhe Dr. Is awesome as well. Overall a great experience and I just found my permanent dentist..