About DentalWorks Winston Salem
Our Address
3210 Silas Creek Pkwy # 4, Winston-Salem, NC 27103, USA
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My second visit here was very exciting. I was very scared and very tensed at first but after all was done I was very thrilled at the progress of my dental procedure. It didn’t hurt at all….and the end result…I’m loving it! I really love my teeth! They in fact saved my tooth! DentalWorks is the “best” dental care there is!! They really care about their clients and preserving their most precious items: their teeth! Go and see them., you will love the end results.
My first bad experience at Dental Works. I've been a patient of there's at two different locations. This time, I called multiple times and no one answered throughout the week. Left messages and no call backs. So I stop in to ask if they took my new insurance and they stated they do not. That's not the issue. The issue is when I walked in and greeted the person at the desk I stated I tried to call you guys want the times and left messages. The receptionist responded with a bad attitude and stated "we usually do not answer when we are with patients". That's fine, however why have a voice message set up if you don't listen to them. Secondly, when I asked about do you know any dental offices that would take this insurance (UHC-Medicad) she responded back with a bad attitude again. My issue is if I've been a patient for several years and I need a little bit of help to find another dentist because dental works doesn't take this particular insurance you can at least point me in the right direction. You know be actual human being and be kind instead of saying "You could just pay out of pocket". Just rude and not a care to another human being.
Ok service first visit for evaluation. Have been calling daily almost to try to reschedule a cleaning and no one is picking up or calling back after leaving voicemails. Very frustrating. Non responsive.
This denist office was recommended by my mother who has been a patient for years now. This isnt an excuse or a reason to hide away and not go to the dentist but my depression and anxiety basically put me in a dark hole. I neglected not only my teeth but my health as well. Many people just dont realize that the healthier you keep your teeth ... Your overall health will improve as well. Dr. Mooring didnt make me feel judged at all for my teeth being in such bad shape. Infact him and hygentist Terresa ( the freaking best) came up with a plan on how to fix my problems instead of shaming me and talking to me like a really human. That means everythint in the world to me! Terresa is hands down by far the sweetest person to have ever helped me with my problems. She doesnt make you just feel like a part of her job but like a friend who is doing your make up and having that real life conversation with you...except in your mouth lol. You can sense her excitement when your mouth starts looking so much better!! As you can see in my pics ..my teeth were not in the best shape.
Great job of cleaning my teeth this early morning! Service was on time and my hygienist is wonderful! My second time with her, lovely thoughtful lady! Explains everything before it happens. No surprises!