About DentalWorks Winston Salem
Our Address
3210 Silas Creek Pkwy # 4, Winston-Salem, NC 27103, USA
How the top growing family-owned businesses are able to compete against national companies, just by giving Google (and potential customers) what they want … a steady stream of great reviews.
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I have LOTS of anxiety about going to the dentist. After being a Patient of Dr. Andrew Kelly in Clemmons, NC. Coming to Dental Works was a different experience. The atmosphere was was a lot different then Dr. Andrew Kelly's office. Very professional and skilled, top to bottom. Cannot recommend them more highly. Every person I met in the office was courteous, friendly and professional. They really took the time necessary to do everything right. From the receptionist, office staff, office manager (Shaun), dental hygienist, and dentist (Dr. Mooring), the dental hygienist was excellent! Friendly, professional. He did an awesome job. I simply can’t say how impressed and thankful I am for you guys. Thank you for giving me my smile back.
My second visit here was very exciting. I was very scared and very tensed at first but after all was done I was very thrilled at the progress of my dental procedure. It didn’t hurt at all….and the end result…I’m loving it! I really love my teeth! They in fact saved my tooth! DentalWorks is the “best” dental care there is!! They really care about their clients and preserving their most precious items: their teeth! Go and see them., you will love the end results.
Cleaning itself and interaction was on par with any other dentist I’ve been to. I got a routine cleaning before I moved.They assured me my insurance would cover services multiple times. Few months later and I’m getting bills and calls from collections. I called my insurance company who confirmed my services would be covered but that DentalWorks never submitted a claim. I’ve tried calling multiple times since to get it sorted out with no answer and a full voicemail box. I’d look elsewhere for dental needs.
This denist office was recommended by my mother who has been a patient for years now. This isnt an excuse or a reason to hide away and not go to the dentist but my depression and anxiety basically put me in a dark hole. I neglected not only my teeth but my health as well. Many people just dont realize that the healthier you keep your teeth ... Your overall health will improve as well. Dr. Mooring didnt make me feel judged at all for my teeth being in such bad shape. Infact him and hygentist Terresa ( the freaking best) came up with a plan on how to fix my problems instead of shaming me and talking to me like a really human. That means everythint in the world to me! Terresa is hands down by far the sweetest person to have ever helped me with my problems. She doesnt make you just feel like a part of her job but like a friend who is doing your make up and having that real life conversation with you...except in your mouth lol. You can sense her excitement when your mouth starts looking so much better!! As you can see in my pics ..my teeth were not in the best shape.
"Dr. Mooring was very nice. The work/service was good." That was my original review. Before I had any work done I asked the secretary to check that the cost would be covered by my yearly insurance allowance. She assured that it would. Because I'm on disability & have a VERY limited budget, I requested TWICE more, to Dr. Mooring and the front desk secretary, that they check that the cost of their work would be covered by my insurance. Again, I was assured that it was COMPLETELY COVERED. The third time I asked, Dr. Mooring actually came to the front desk and reviewed the information. BOTH DR. MOORING & THE SECRETARY ASSURED ME THAT EVERYTHING WOULD BE COVERED. As stated, I have an extremely limited budget & would have NEVER proceeded with any work that wasn't going to be cover by my insurance. If it had been a couple hundred dollars I may have considered it, which was the point of checking with them SEVERAL times. Now, I have received a bill in the mail for $947. After doing everything in my power to be sure the work was covered. Dr. Mooring, his front desk told me three times everything was FULLY COVERED I have called DentalWorks's phone number over 20 times and there is no answer. It just goes to a voice mail that says it's full & cannot accept messages. I have been lied to and scammed by Dr. Mooring/DentalWorks and will now be consulting a lawyer. Beware of this place.