About DentalWorks Winston Salem
Our Address
3210 Silas Creek Pkwy # 4, Winston-Salem, NC 27103, USA
How the top growing family-owned businesses are able to compete against national companies, just by giving Google (and potential customers) what they want … a steady stream of great reviews.
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My second visit here was very exciting. I was very scared and very tensed at first but after all was done I was very thrilled at the progress of my dental procedure. It didn’t hurt at all….and the end result…I’m loving it! I really love my teeth! They in fact saved my tooth! DentalWorks is the “best” dental care there is!! They really care about their clients and preserving their most precious items: their teeth! Go and see them., you will love the end results.
I have LOTS of anxiety about going to the dentist. After being a Patient of Dr. Andrew Kelly in Clemmons, NC. Coming to Dental Works was a different experience. The atmosphere was was a lot different then Dr. Andrew Kelly's office. Very professional and skilled, top to bottom. Cannot recommend them more highly. Every person I met in the office was courteous, friendly and professional. They really took the time necessary to do everything right. From the receptionist, office staff, office manager (Shaun), dental hygienist, and dentist (Dr. Mooring), the dental hygienist was excellent! Friendly, professional. He did an awesome job. I simply can’t say how impressed and thankful I am for you guys. Thank you for giving me my smile back.
Cleaning itself and interaction was on par with any other dentist I’ve been to. I got a routine cleaning before I moved.They assured me my insurance would cover services multiple times. Few months later and I’m getting bills and calls from collections. I called my insurance company who confirmed my services would be covered but that DentalWorks never submitted a claim. I’ve tried calling multiple times since to get it sorted out with no answer and a full voicemail box. I’d look elsewhere for dental needs.
"Dr. Mooring was very nice. The work/service was good." That was my original review. Before I had any work done I asked the secretary to check that the cost would be covered by my yearly insurance allowance. She assured that it would. Because I'm on disability & have a VERY limited budget, I requested TWICE more, to Dr. Mooring and the front desk secretary, that they check that the cost of their work would be covered by my insurance. Again, I was assured that it was COMPLETELY COVERED. The third time I asked, Dr. Mooring actually came to the front desk and reviewed the information. BOTH DR. MOORING & THE SECRETARY ASSURED ME THAT EVERYTHING WOULD BE COVERED. As stated, I have an extremely limited budget & would have NEVER proceeded with any work that wasn't going to be cover by my insurance. If it had been a couple hundred dollars I may have considered it, which was the point of checking with them SEVERAL times. Now, I have received a bill in the mail for $947. After doing everything in my power to be sure the work was covered. Dr. Mooring, his front desk told me three times everything was FULLY COVERED I have called DentalWorks's phone number over 20 times and there is no answer. It just goes to a voice mail that says it's full & cannot accept messages. I have been lied to and scammed by Dr. Mooring/DentalWorks and will now be consulting a lawyer. Beware of this place.
My first bad experience at Dental Works. I've been a patient of there's at two different locations. This time, I called multiple times and no one answered throughout the week. Left messages and no call backs. So I stop in to ask if they took my new insurance and they stated they do not. That's not the issue. The issue is when I walked in and greeted the person at the desk I stated I tried to call you guys want the times and left messages. The receptionist responded with a bad attitude and stated "we usually do not answer when we are with patients". That's fine, however why have a voice message set up if you don't listen to them. Secondly, when I asked about do you know any dental offices that would take this insurance (UHC-Medicad) she responded back with a bad attitude again. My issue is if I've been a patient for several years and I need a little bit of help to find another dentist because dental works doesn't take this particular insurance you can at least point me in the right direction. You know be actual human being and be kind instead of saying "You could just pay out of pocket". Just rude and not a care to another human being.