About County Line Plumbing
Our Address
710 Kirby Rd, King, NC 27021, USA
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Our nearly 50 year old septic system finally gave up the ghost. So we needed to connect to the King public sewer at the street. I gave County Line Plumbing of King a call, explained our situation and then they quickly came out to give us a free estimate, which we accepted. Let me tell you, County Line Plumbing crews are the hardest working people I've ever seen. Cameron , Moe and the others in the group functioned like a well-oiled machine. Not only were they professional and efficient, they have the experience and knowledge needed to complete a MAJOR job like this one. I can't begin to describe accurately everything that was done. It was very helpful that Cameron explained to us each step taken and why. County Line Plumbing of King went above and beyond what was necessary to complete this project without charging extra. Plus, working with a crew in the backyard, a crew in the basement, and a crew in the front yard, everything was completed that day, in the early afternoon! They were friendly, courteous and extremely careful around the whole property. I highly recommend County Line Plumbing for work on your own property. They're the best!
I highly recommend County Line for any plumbing issues you may have. We used them and their Service Reps ( Jakob and Wesley) did a fantastic job of taking care of our plumbing emergency. They were courteous and cleaned up behind themselves. Thank you for a job well done and if I ever need a plumber again I will definitely reach back out to them.
What an amazing experience. We had a kitchen line clog, they assessed and recommended another option to clear it. I had them come back to attach the kitchen sink plumbing. Each interaction was polite, professional and knowledgeable. They don’t charge a fee just to set foot on your property either. Can’t recommend them enough.
THE BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. I came home to a flooded kitchen. My water heater sprung a leak and I couldn't turn the water main off. Water was literally pouring out of it. It was after 5:30pm. I called County Line hoping they had emergency service. They said they would see who was available and call me back. Jacob, the nicest plumber ever, called me shortly after to let me know they were on their way. An hour after I called, Jacob and John arrived to save the day. Not only did they make sure the water was off, but they stayed until the job was completed. They didn't leave until after 10pm that night. They brought multiple water heaters with them to make sure they replaced it with the correct one. They also changed my water pressure valve and the main water shutoff. On top of all that, they made sure to pipe the water heater pan to the crawlspace so if this ever happened again, it would flood the crawlspace instead of my kitchen. It was such a stressful situation, but Jacob and John were calm and level headed and took care of it and they didn't miss a beat. By the time they left, I had hot water again and they didn't even have to return the next day. Jacob explained everything before and after it was complete and was so very compassionate towards me. I can't say enough good things. Simply amazing.
I cannot say enough about County Line Plumbing!! Their very respectful and skillful workers, Garrett and Cole, arrived at the scheduled time, prepared and ready to work. I contacted them to address my issue of two bathtub faucets that, when switched to shower mode, began to make a very loud squealing noise. They quickly determined, and showed me, that hard water residue had practically closed off the pipe in both tub spigots. The spigot pipes were replaced, original spigots were able to be reused. Once again, the water flowed quietly, through the spigots alone and in the shower modes. I explained to them that I had the smallest size water filter on the well pump due to the hard water. They then checked the toilet holding tanks and found a lot of residue and build-up and asked if the water very often had a metallic taste. I said it did, but I thought that was normal. They recommended that I install the next size filter (med, I believe), that will now last four months between changes. Showered are now silently working and the metal taste in the water has been removed!! There are always damage concerns when work is being done in your home, but all of my bathroom fixtures were covered, treated with respect and left damage free during the entire process. They were very patient with all of my questions and handled them all with grace and kindness. You rarely find any of the above described attributes in a company. County Line Plumbing will now be used for all of my plumbing issues.