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I had tooth pain and a cavity I was needed to get filled, and they made time to get me an appointment within a week. Dr. Cobham does a fantastic job of telling you what's going on and what she needs to do, and making sure you're comfortable during the proceedings. The receptionist and technicians are helpful, patient, and kind. I appreciate their willingness to look for time to make me an appointment on short notice, and look forward to returning for any future dental needs.
These people are very unprofessional and treat you like you are inconveniencing them upon checking in. My little girl and I were there to get build ups done and they didn't greet us nor have a friendly attitude. One of the doctors talked to us like we were beneath them. On the day we visited this office we tried to get the procedure done on this day to avoid missing days out of school but they decided they couldn't do it and NEVER followed up with the referring orthodontist or us for next steps. Now my daughter has to miss the first few days of school because we asked for a different cosmetic dental office. I too am a professional and would never treat people in such a manner regardless of how I felt internally. And, I'm sad to say, "sometimes it be your own people."
I scheduled appointments back in May which were not until July. I scheduled a pano x ray which I completed without issue, the went back for the cleaning upon which I am told it was booked as an emergency visit so they couldn’t do a cleaning. When I expressed my displeasure at their error costing me dental care I had already been waiting months for, they said it didn’t cost me anything, just come another day, a month later. Rude, unapologetic and didn’t even make eye contact. Said bc the dentist looked in my mouth (for literally one second) there would be no refund. Absolutely garbage service, rude, don’t go here unless you have to.
I went there to start the pathway of getting my teeth fixed. They were super busy but we didn't have to wait that long. The dentist was nice and very professional to my husband and I. . I would recommend this dentist to anyone
Absolutely horrible experience. I've had 3 appointments to get a tooth pulled that is killing me and they keep rescheduling me after I waist time off from work for nothing. Still in pain and having to find somewhere else to go.