American Dream Home Remodeling
378 Williamson Rd #206, Mooresville, NC 28117, USAAbout American Dream Home Remodeling
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378 Williamson Rd #206, Mooresville, NC 28117, USA
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Jeremy of American Dream Home Remodeling did an excellent job power washing our multi-level home. He was timely, thorough and very professional. I’ve asked this company to put me on their calendar for an annual service. Nate Huggins, Matthews, NC
Great company. Very Responsive. Great communication. Super work. They soft washed my house and cleaned my roof/gutters. I highly recommend.
The job was done well from what I can see. The only thing was a mess left in my backyard wasn't cleaned up. All the debris and everything was left on the ground. Other than that he was very professional, answered questions, and quick.
BATHROOM RENOVATION NIGHTMARE! We have never felt so taken advantage of and disappointed in a company’s work ethics. Everything went wrong – from the first subcontractor being unable to provide renovation work that is up to industry standards, to being overcharged, to numerous broken promised of delivery dates, to the company not cleaning up after themselves. (Images below are from the 1st subcontractors work and the mess that they left behind.) The company sent out a sub-contractor who later was determined unable to renovate the bathroom up to the industry standard. After the 4th day of the demo, the subcontractor was able to completely open up the main floor and all of the shower walls. Ben Sr. (Owner) at that point provided additional pricing quote because the wood beams needed to be replaced. I agreed to the additional price and signed off on it after receiving an revised updated quote with the updated work of scope. Once the sub-contractor started to install the tiles that were provided, we noticed the the work was being done incorrectly. We brought this to Ben Sr. and Collin’s attention and Ben Sr. eventually came and checked on the project which caused a dispute with the 1st subcontractor. Eventually, the company sent out 2 new subcontractor to re-demo and correct the bathroom. According to the contract: “all work would be installed according to industries standard. Any charges, additions or extras in either labor or material provided hereunder shall be at an agreed price and first approved in writing by both Owners and Contractor.” – Originally the company agreed to provide the shower tiles and the main floor tiles - which we picked out because our salesman brought us samples to choose from, however, in the end - we ended up buying our own tiles. Ben Sr. (owner) agreed that he would give us a credit back on the tile since we bought the tiles instead of having the company provide it. He advised that all we had to do was provided a receipt and make sure that whatever tile we purchased was under $4/per sq. ft. During the process, I informed that the 1st sub-contractor did not remove the current shower fixtures which completely ruined the current material. I informed that we have the converted shower adjustment that we bought that we can use since the current materials are damaged by the 1st subcontractor. Ben Sr. advised that it would cost $1500 additional if they did the shower adjustment. I informed Ben Sr. that $1500 was too high for just adjusting the shower head up and declined the service verbally and in writing. My dad and brother ended up doing this work scope that night. (We have a recording/pictures of us doing this scope of work to adjust the showerhead.) - The 2nd subcontractor also provided a written statement that stated that they did not do this scope of work. On the last day of completion, I called and inform Collin that the bathroom was completed and offered to pay that day, however, I needed the $1500 to be take off along with the tiles fees because we purchased all of the tiles. Collin then stated that what Ben Sr. meant was that the additional $1500 was for the shower wall demolition and repair. I informed Collin that we never had a conversation about an additional $1500 for shower wall demolition and repairs. The only conversation we had about $1500 was for the shower adjustment - which we declined verbally and in writing. Also pointed out that the quote that they sent us after we declined the service stated that the $1500 was for “plumbing” – not “shower wall demolition and repair.” At this point, American Dream Home Remodeling sent us multiply different quotes changing the wordings and amount. I printed off all quotes for my record. I only authorized and approved the first 2! In the end, we paid the full balance to make the nightmare go away because we determined that American Dream Home Remodeling was NOT worth our time in small claim court. We took this as a lesson learned on our end and will never consider American Dream Home Remodeling for any of our future home projects.
Skylar was prompt, professional, and explained in detail about the gutter clean and power wash. He found a few things our roofers had left unfinished and water was coming into our attic. He was able to fix the issue before power washing the house. Would recommend this company!