Two stars because I rated the office as a whole. Dr Tucker would have received a 4 star by himself because of the knowledge and understanding of dental work. The front office.....no stars. I suppose to have braces put on and went in for my 1st visit after consultation which cost $350 up front. I checked in and she sent me to the other window to pay my $350. I waited 30 minutes and went back up to see what was the hold up, THEY NEVER CHECKED ME IN; however they were quick to swipe my card for $350. I politely asked for my money back and left. If the service is like this up front, this lets me know I can take my business elsewhere. I didn't take a lunch and had to travel back to work (which is 30 minutes to and from) to make this time up. I think we should get have a policy on waiting to be seen. This was very unprofessional.
Enter Atrium Health from the Miller St., upper level deck entrance. UDA is up the staircase and at the end of the hall on the left. Friendly, courteous, patient staff. Made sure we understood everything about upcoming procedure. Highly recommend.
I was warmly welcomed from the moment I stepped into the office. My wait time to see the dentist was about 15 minutes. Dr. David saliba and his assistants are excellent. I had a filling worked on and a crown for another tooth. I came back the next day and the crown was sited. It fit perfectly. I didn’t have any adjustment time. It felt like I had never been to the dentist. This is the best dentist appointment I’ve ever been to. I highly recommend University Dental Associates and Dr. Saliba. A JOYful customer!
I had my first visit with Dr.Aycock, and my experience was great! The staff was Amazing! I was so scared, but Dr.Aycock and his team made me feel much better about this appointment! I just found me a new dentist! Thank You
Dr aycock cancelled our initial consultation once which we rescheduled and didn't think too much of it. Then he cancelled our oral surgery appointment with less than 24 hours notice. Since most places are months out, we decided to reschedule since the office lady told me it wasn't usual for them to cancel, so we waited 3 more weeks (while also scheduling consults elsewhere) and they cancelled again! How do you cancel oral surgery last minute? It takes a lot of planning etc. Ridiculous. I would not recommend wasting your time with this place. Also, they are in network with my insurance and I didn't question the quote they gave us, but the new place we are going also is in network and our out of pocket was half as much for the same procedure. Not sure how they are charging so much more.